Customer Care

5/21/2024 - Please note, we have been made aware of website issues this month that may have prevented your warranty request from being received by our team. If you did not - or do not - receive a confirmation to your form submission, or have not received an acknowledgment from our team within 48 hours of submission, please contact our team directly at CustomerCare@ChristopherAlanHomes.com. Thank you!

You're Protected.

You deserve peace of mind. With an industry-leading new home warranty backing you up, you can rest assured that you made the right decision buying a new home from us.

What's Covered?

Ten full years of structural defect coverage for load-bearing components
Two full years of coverage against defects in electrical wiring, plumbing pipes, and ductwork
One full year of surety coverage against defects in workmanship and materials

For Homeowners

Your new home will have many components; it may take some time to become familiar with them all. In the meantime, we're here to lend a hand with support or troubleshooting when the need arises. If something is not right, we make it easy for you to initiate diagnosis and repairs using the form below. In an after-hours emergency, a list of vendors can be found on your home's main electrical panel.

Need Replacement Materials or Manufacturer Info?

Just fill out the form on this page and tell us about your needs. Please make sure to include your address so we can access your homebuilding records.

About You

First Name *

Last Name *

Phone *

Email *

Street Address *

City *

State *

Postal Code *

Closing Date *

Your Request

Warranty Item 1

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Warranty Item 2

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Warranty Item 9

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Warranty Item 10

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You're Protected.

What's Covered?

For Homeowners

Need Replacement Materials or Manufacturer Info?

Warranty Item 1

Warranty Item 2

Warranty Item 3

Warranty Item 4

Warranty Item 5

Warranty Item 6

Warranty Item 7

Warranty Item 8

Warranty Item 9

Warranty Item 10

PLEASE WAIT

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