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Customer Care

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You're Protected.

You deserve peace of mind. With an industry-leading new home warranty backing you up, you can rest assured that you made the right decision buying a new home from us.

What's Covered?

  • Ten full years of structural defect coverage for load-bearing components
  • Two full years of coverage against defects in electrical wiring, plumbing pipes, and ductwork
  • One full year of surety coverage against defects in workmanship and materials

For Homeowners

Your new home will have many components; it may take some time to become familiar with them all. In the meantime, we're here to lend a hand with support or troubleshooting when the need arises. If something is not right, we make it easy for you to initiate diagnosis and repairs using the form below. In an after-hours emergency, a list of vendors can be found on your home's main electrical panel.

Need Replacement Materials or Manufacturer Info?

Just fill out the form on this page and tell us about your needs.  Please make sure to include your address so we can access your homebuilding records.

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About You
Your Request

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Copyright 2022 Christopher Alan Homes All Rights Reserved. Christopher Alan Homes reserves the right to alter home specifications, options or price without notice or obligation. Nothing herein shall constitute an offer to sell, or a solicitation of offers to buy, in states in which such offers or solicitations cannot be made. Prices and availability subject to change. Equal Housing Lender CGC 1509627