1-855-44-MYCAH (69224) You're Protected
You deserve peace of mind. With an industry-leading new home warranty backing you up, you can rest assured that you made the right decision buying a new home from us.
WHAT’S COVERED?
- One full year of coverage against defects in electrical wiring, plumbing pipes, and ductwork
- Seven full years of structural defect coverage for load-bearing components
FOR HOMEOWNERS
Your new home will have many components; becoming familiar with them may take some time. In the meantime, we’re here to lend a hand with support or troubleshooting when you need it. If something is wrong, we make it easy for you to initiate diagnosis and repairs using the form below. In an after-hours emergency, a list of vendors can be found on your home’s main electrical panel.
Need To Submit A Warranty Claim?
Thank you for contacting CAH Customer Care.
To help us process your request quickly and efficiently, please email your request to Customercare@Christopheralanhomes.com.
For a faster response, include the following in your email:
– Your full name
– Your address (include in the subject line)
– Your phone number
– Details about the service requested
– Any helpful pictures you can provide
Emergency Contact:
In case of an emergency, please contact the contractor directly using the contact information on your breaker panel. Additionally, inform Customer Care so we can document the issue and provide appropriate assistance.
Our office is open Monday through Friday, from 7:00 a.m. to 4:00 p.m.
Once we return, our team will follow up with you and the contractor to address your concerns.
Thank you for your patience. We look forward to assisting you.
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Gracias por contactar con Atención al Cliente de CAH.
Para que podamos procesar su solicitud de forma rápida y eficiente, envíela por correo electrónico a Customercare@Christopheralanhomes.com.
Para una respuesta más rápida, incluya la siguiente información en su correo electrónico:
– Su nombre completo
– Su dirección (inclúyala en el asunto)
– Su número de teléfono
– Detalles del servicio solicitado
– Imágenes útiles que pueda proporcionar
Contacto de emergencia:
En caso de emergencia, comuníquese directamente con el contratista utilizando la información de contacto disponible en su panel de interruptores. Además, informe a Atención al Cliente para que podamos documentar el problema y brindarle la asistencia adecuada.
Nuestra oficina está abierta de lunes a viernes, de 7:00 a. m. a 4:00 p. m.
Una vez que regresemos, nuestro equipo se pondrá en contacto con usted y con el contratista para abordar sus inquietudes.
Gracias por su paciencia. Esperamos poder ayudarle.
